Deal Settings are your command center for tailoring the Deal Module to perfectly match your company's unique sales strategy. These powerful options allow your administrators or managers to customize exactly how your team creates, tracks, and manages deals from start to finish. This ensures Smackdab works just like your top-performing sales reps do!
The Purpose of Deal Settings
The goal is simple: to make Smackdab's deal management process a perfect reflection of your company's winning sales approach.
When Smackdab is aligned with how you actually sell, you'll unlock incredible benefits like enhanced data consistency, more accurate reporting, a user-friendly experience for your team, and powerful automation opportunities that help you close deals faster.
Common Features in Deal Settings
Here are the key components you can manage within Deal Settings:
Lost Reasons: Defines a list of standardized reasons why deals are marked as "Lost."
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Examples:
Customer chose a competitor
Budget constraints
No response from prospect
Project delayed or canceled
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Benefits:
Helps identify trends in lost deals
Improves reporting and strategic planning
Deal Memo: Allows sales reps to enter internal notes or comments, especially when changing a deal’s stage to "Lost."
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Examples:
Key client objections
Internal reminders or escalation notes
Special pricing comments
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Benefits:
Keeps team members informed
Adds valuable context to deal history
Closing Date Settings: Controls how the expected closing date is handled in a deal, including default values and rules.
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Examples:
Set a default closing date (e.g., 30 days from deal creation)
Require closing date entry before saving
Automatically update closing date when stage changes
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Benefits:
Improves sales forecasting
Keeps deal timelines realistic and accurate
Pipeline: Lets you create and manage sales pipelines, each with its own stages. Pipelines help reflect different sales workflows across teams or products.
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Example Stages:
Prospecting → Qualification → Proposal → Negotiation → Closed
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Benefits:
Visualizes deal progress
Supports team-specific workflows
Enables stage-based performance tracking
Tags: Allows users to apply custom labels to deals for easier organization, search, and filtering.
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Examples:
High Priority
Renewal
Referral
Strategic Opportunity
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Benefits:
Improves deal segmentation
Enhances search and reporting capabilities
Parent Deal: Allows you to link a deal to another as a "Parent Deal," creating a relationship between related or dependent deals.
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Use Cases:
Master contract with multiple sub-projects
Add-ons or cross-sell opportunities linked to a main deal
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Benefits:
Helps track related deals
Improves visibility into larger deal structures
Benefits of Using Deal Settings
Standardizes how deals are entered and managed
Improves pipeline accuracy and forecasting
Enhances collaboration with internal notes and context
Enables advanced reporting and strategic insights