Manage Contact Job Role

Ready to get started? Customizing Job Roles is a breeze.

How to Add Job Roles

  1. Select Settings

    Screenshot_2026-01-08_153723_mdAGW7rPd.png
  2. Navigate to the Contact Module Settings

    Select the Customization drop down, then select Modules, then select Contact, then select Setting.

    Screenshot_2026-01-08_153808_HDc71_89X.png
  3. In the Job Role tab, select + Add New Job Role

    Screenshot_2026-01-08_153917_10jQEQF3J.png
  4. Add Job Role

    Type name of Job Role in the text box.

    Screenshot_2026-01-08_154002_EjJ9JFGhN.png
  5. Click Save, and you're all set!

Managing Job Roles

Once you've created your roles, they'll all appear on the Job Role Listing page. From here, you can:

  • Edit or Delete: Click the three vertical dots under the Action header next to any job role to make changes.

  • Reorder: Simply click on the area shown below to drag and drop the roles to arrange them in the order you prefer.

    Screenshot_2026-01-21_100138_4LPNy8yf2.png

Using Job Roles When Adding a Contact

You can assign job roles on the fly right from a contact's record.

  1. Open the Add/Edit form for any contact.

  2. Find the Job Title field. This is a special dropdown field you can type into.

  3. Select a Role: If you've already set up your Job Roles in Settings, you can pick one from the list.

  4. Create on the Spot: Don't see the role you need? You can type a new one directly into the field and create it instantly!

Quick Note: Job roles created directly from a contact's form won't be added to your main, reusable list in the Settings area. It's a great option for one-off titles!