Reach Your Audience Instantly: Creating a Text Broadcast
Ready to send a powerful message to a large group of contacts at once? The Text Broadcast feature in Smackdab is your go-to tool for mass SMS messaging. It’s the fastest way to get the word out and connect with your audience on a grand scale.
Whether you're sending a special promotional offer, reminding clients of their appointments, or broadcasting an urgent update, Text Broadcast makes it simple and efficient.
Why You'll Love Text Broadcasts
One-to-Many Messaging: Send a single message to hundreds or thousands of contacts simultaneously. It’s a direct broadcast, not a group chat, so replies come only to you.
Powerful Personalization: Make every message feel personal! Use custom fields to automatically insert details like a customer's name, their appointment date, or a unique offer code.
Simple Scheduling & Reporting: Plan your campaigns in advance and track their performance with clear, easy-to-read reports.
How to Set Up and Launch Your Text Broadcast
Sending your first broadcast is a breeze. Just follow these simple steps:
Step 1: Get Started
Navigate to the Marketing section from the main menu.
Click on Text Broadcast. You'll see a list of any past campaigns you've run.
To begin a new one, click the New Broadcast button at the top right of the screen.
Step 2: Compose Your Message
You’re now on the broadcast creation page. Let's build your campaign:
Broadcast Name: Give your campaign a clear, internal name so you can easily identify it later (e.g., "August 2025 - Flash Sale Promo").
List: Choose the contact list you want to send your message to.
Message: Write the content for your SMS. As you type, you'll see a live preview on the right-hand side, so you’ll know exactly how your message will look on your recipients' phones!
Once you're happy with your setup, click Save & Continue.
Step 3: Review and Launch!
You're almost there! You’ll now be taken to a Review Page. This is your final chance to double-check everything: the contact list, the message content, and the broadcast name.
If you need to make a change, just click the Previous button.
If everything looks perfect, hit the Start Broadcast button to send your message on its way!
After You Launch: Tracking Your Broadcast
Once your broadcast is sent, you’ll be redirected back to the main Broadcast Listing page. To see how your campaign is performing, simply click on the name of your broadcast. This will take you to a detailed view where you can track the delivery status of your messages and see exactly who has received them.