How to Create, Edit & Delete an Activity Type

Want to customize your activity tracking to match your workflow?

No worries! You can easily create a new activity type in just a few clicks. Smackdab.ai lets you tailor activity types to suit your business needs—whether it's customer interactions, internal tasks, or sales follow-ups.

Let’s walk you through the process!

How to Create a New Activity Type?

  1. Go to Settings
    Open the "Settings" menu from your home screen.

  1. Customization
    Navigate to the "Customization" section.

  1. Modules

    Click on the "Modules" option under "Customization".

  1. Activity

Click on the "Activity" option under "Modules".

  1. Settings
    Select "Settings" to configure activity details.

  1. Activity Type
    Go to the "Activity Type" tab.

  1. New Activity Type
    Click on "New Activity Type" button in the top right hand corner to create a new activity type.

  1. Add Activity Type Name
    Enter a name for your new activity type (e.g., "Follow-up Call" or "Demo Scheduled").

  1. Select Parent Activity Type
    Choose a parent category from the drop-down options.

  1. Select Activity Type Color
    Pick a color to visually distinguish your activity type.

  1. Pick an Icon
    Choose an icon from the available options or upload a custom one.

  1. Save
    Click "Save", and your new activity type is ready to use!


Editing an Existing Activity Type

Need to update an existing activity type? You can modify names, icons, colors, and parent categories anytime!

🔹 Go to Settings > Customization > Modules > Activity > Settings > Activity Type
🔹 Use the ellipsis (•••) menu to select "Edit" for the activity type you want to edit.
🔹 Make the necessary changes.
🔹 Click "Update", and you’re all set!

Deleting an Activity Type

Want to remove an activity type that’s no longer relevant? Smackdab.ai makes it easy!

🔹 Go to Settings > Customization > Modules > Activity > Settings > Activity Type
🔹 Click on the ellipsis (•••) next to the activity type.
🔹 Select "Delete" from the dropdown menu.
🔹 A confirmation pop-up will appear. Simply click "Delete" to finalize the removal.
Changed your mind? No worries! Just hit "Cancel" to keep the activity type.!

That’s it! Smackdab.ai makes activity customization effortless, so you can streamline your workflow with ease.