Branch Settings: Email Settings

Unlock a smoother, more powerful email experience for your entire team! The Email Settings in Smackdab allow you to fine-tune key email behaviors, from recalling a sent message to navigating your inbox like a pro.

By customizing these settings, you can create a consistent and efficient workflow that helps everyone in the branch manage their communications more effectively.

How to Configure Your Email Settings

Ready to tailor the email experience for your branch? It's simple!

  1. Fly over to Settings from your main menu.

  2. Click on Branch, and then navigate to Branch Settings.

  3. Scroll to the Email Settings area.

  4. Adjust the options to perfectly match your team's workflow!

Just a heads-up! Only users with the right permissions can modify these branch-wide settings.

What You Can Customize

The settings you configure here will apply to all users across the branch, creating a unified and intuitive experience.

Give Your Team a Second Chance: Configure Undo Send Time

Ever hit 'send' a little too soon? This life-saving feature gives your users a crucial window to pull back an email before it reaches the recipient.

You can set the undo period to:

  • 10 seconds

  • 20 seconds

  • 30 seconds

Pro Tip: A longer undo time provides a better safety net for catching typos or adding that one last attachment.

Streamline Deleting: Choose Your "After-Trash" Action

Decide exactly what happens after a user deletes an email. This helps speed up inbox management and keeps your team in the flow.

Choose your post-deletion destination:

  • Go to List: Instantly returns the user to their main email list. (Great for a fresh overview.)

  • Go to Next: Automatically opens the next newer email. (Perfect for powering through unread messages.)

  • Go to Previous: Automatically opens the previous older email. (Ideal for reviewing emails in sequence.)

By personalizing these Email Settings, you empower your branch with a smarter, more forgiving, and highly efficient way to manage their communications right inside Smackdab!