A Guide to Audit Logs: Track Every Action in Smackdab
Ever wonder who changed a deal's value or when a user last logged in? With Smackdab's Audit Logs, you have a complete, time-stamped record of every important action taken in your account. It’s your go-to tool for ensuring security, maintaining accountability, and troubleshooting with ease.
Think of it as your system's official history book, accessible anytime.
How to Access Your Audit Logs
Getting to your logs is simple.
Navigate to Settings.
Under the Security section, select Security Center.
Choose Audit Logs to view a comprehensive list of all system activities.
Filtering to Find What Matters
Your audit logs contain a lot of information, but our powerful filters make it easy to find exactly what you need. You can filter by a specific user or use the date filter to narrow your search to a specific timeframe.
To get even more specific, you can focus on five key types of activity:
User Audit Log: See what your users are doing. This log tracks key activities like record deletions, security setting updates, time zone changes, and more.
Authentication Audit Log: Keep an eye on who's logging in and when. This tracks all successful logins, logouts, and any failed login attempts, giving you a clear picture of account access.
Data Audit Log: Understand how your data is being used. This log records events like when records have been exported from the system.
Integration Audit Log: Monitor the health of your connected apps. This log tracks events for third-party tools like Gmail, Outlook, and Zoom, including connection statuses and token expirations.
Field Audit Log: Get granular details on data changes. This tracks the history of modifications made to specific fields within your records.
Exporting Your Logs for Review
Need to save or share a record of your audit logs? No problem.
Simply click the Export button at the top of the Audit Logs page. A detailed report in CSV format will be generated and sent directly to your registered email address, ready for you to analyze or archive.