Smackdab Auth is the centralized authentication platform that gives you secure access to all Smackdab applications through a single login experience.
With Smackdab Auth, you only need one set of credentials to access your Smackdab products. After signing in, you can seamlessly switch between applications without having to log in again.
As additional Smackdab products become available, they will automatically be accessible through the same authentication platform.
What is Smackdab Auth?
Smackdab Auth provides:
A single login for all Smackdab applications
Enhanced security with Two-Factor Authentication (2FA)
Organization and workspace management
Centralized profile and security settings
Session management and activity tracking
Access to current and future Smackdab applications
Currently, you can access applications such as:
Smackdab CRM
Smackdab Chat
Smackdab Record
Additional Smackdab products will be added over time.
Accessing Smackdab Auth
To access Smackdab Auth, navigate to:
https://auth.smackdab.ai/login
You'll see the new login interface where you can sign in using the same email address and password you currently use for Smackdab CRM.
Logging In
Step 1: Enter Your Credentials
Open the Smackdab Auth login page.
Enter your email address.
Enter your password.
Click Login.
You can also use supported authentication methods such as:
Sign in with Google
Passkey authentication (if configured)
Step 2: Complete Security Verification
Depending on your account settings, you may be prompted to complete:
Two-Factor Authentication (2FA)
Passkey verification
This additional security layer helps protect your account and organization data.
Step 3: Select Your Workspace
If you belong to multiple organizations or workspaces, you'll be prompted to choose the workspace you want to access.
The workspace selection screen displays:
Available organizations
Available workspaces
Your role within each workspace
Number of workspace members
Simply select the desired workspace to continue.
Smackdab Auth Dashboard
After successfully signing in, you'll be redirected to the Smackdab Auth Dashboard.
The dashboard serves as your central hub for managing your account and accessing all available Smackdab applications.
Available Applications
The Your Apps section displays all applications available to your account.
Examples include:
Smackdab CRM
Smackdab Chat
Smackdab Record
Future Smackdab applications
Clicking any application launches it immediately without requiring another login.
Single Sign-On (SSO) Experience
Once authenticated through Smackdab Auth:
Authentication is shared securely across the platform.
You can move between applications seamlessly.
The dashboard provides quick insights into your account, including:
Active Sessions
View the number of active sessions associated with your account.
This helps you monitor where you're currently logged in.
Organizations
See how many organizations you belong to and quickly access organization-related settings.
Workspaces
View the total number of workspaces you have access to.
Multi-Factor Authentication Status
Quickly check whether MFA is enabled for your account and configure it if needed.
Centralized Account Management
Several settings that were previously managed inside Smackdab CRM have now been moved to Smackdab Auth.
This means you can manage your account, security, and workspace administration from one centralized location.
User Profile Management
The Profile section allows you to:
Update personal information
Change your profile photo
Update contact details
Manage address information
Configure localization preferences
Export your personal data
Security Settings
The Security section provides tools to secure your account, including:
Change your password
Enable or disable Multi-Factor Authentication (MFA)
Configure Passkeys
Link social login providers (Google)
View active sessions
Revoke access from other devices
Organization Management
The Organizations section allows you to:
View organizations you belong to
Manage organization-level settings
Switch between organizations
Access organization-specific resources
Workspace Management
The Workspaces section allows administrators to:
Manage workspace settings
Configure workspace access
Control workspace-level preferences
Monitor workspace usage
Team Member Management
The Team Members section helps administrators:
Invite new users
Manage member access
Update roles and permissions
Remove members when needed
API Keys
Developers can manage API credentials directly from the API Keys section, allowing secure integration with external applications and services.
What Changed?
Previously, account-related settings such as:
Profile Management
Security Settings
Organization Settings
Workspace Settings
Team Member Management
were managed within Smackdab CRM.
These settings have now been moved to Smackdab Auth, providing a single location to manage your account and access all Smackdab applications. This unified approach simplifies administration, improves security, and creates a more seamless experience across the entire Smackdab platform.
Benefits of Smackdab Auth
Smackdab Auth provides a unified experience for:
Accessing all Smackdab applications from one place
Managing your profile and account settings centrally
Configuring security and authentication settings
Viewing account activity and active sessions
Managing organizations and workspaces
Managing team members and permissions
Accessing applications without signing in repeatedly